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Have questions about our Sharia-compliant trading platform? We're here to help you start your ethical trading journey.

24/7
Support
1-2h
Avg Response
100%
Satisfaction
98%
Resolved
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CONTACT INFORMATION

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Our Office

123 Islamic Finance Avenue
Dubai International Financial Centre
Dubai, UAE 12345

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Email Us

Support: support@autonom.com
Sales: sales@autonom.com
Sharia: sharia@autonom.com

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Call Us

General: +971 4 123 4567
Support: +971 4 123 4568
Emergency: +971 50 123 4567 (24/7)

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Business Hours

Sunday - Thursday
Main Trading Hours
9:00 AM - 6:00 PM (GST)
Friday
Prayer Break
9:00 AM - 12:00 PM
Saturday
Weekend
Closed
24/7 Support
Emergency Technical Issues
Always Available
SUPPORT CHANNELS

Multiple Ways to Connect

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Live Chat

Instant support through our website chat. Available 24/7 for quick questions.

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Schedule Call

Book a 30-minute consultation with our trading experts at your convenience.

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WhatsApp Support

Get support directly on WhatsApp. Perfect for quick questions and updates.

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FREQUENTLY ASKED

Common Questions

Find quick answers to common questions

Our support team typically responds within 1-2 hours during business hours (9am-6pm GST, Sunday-Thursday). For urgent trading issues, we have a 24/7 emergency line available for all clients.
Yes! We offer free Sharia compliance consultations for all potential clients. Our Islamic finance experts are available to discuss how our platform aligns with Islamic principles and answer any questions you may have.
For urgent trading emergencies (like connection issues or platform access problems), our 24/7 support team responds within 30 minutes. We prioritize trading-related issues to ensure minimal disruption to your automated trading.
Absolutely! All clients can schedule complimentary trading strategy sessions with our experts. These sessions help optimize your trading parameters based on your risk profile and investment goals.
Yes, we provide support in English and Arabic. Our Arabic-speaking support team is available during regular business hours, and we're expanding to include more languages based on client needs.

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Risk & Sharia Compliance Notice: Forex trading involves substantial risk of loss and is not suitable for all investors. Our platform has been reviewed and approved by qualified Islamic finance scholars to ensure compliance with Sharia principles. Past performance is not indicative of future results.